Posts Tagged ‘managing performance’

360′s: The Right Way and Wrong Way

Thursday, April 14th, 2011

Strong leaders have an odd blend of self-confident self-sufficiency and insatiable curiosity. They have the self awareness to recognize their strengths and weaknesses, yet also know that what they think about themselves is less important than what the people they serve – customers, vendors, employees, shareholders – think about them. They regularly seek feedback on their performance. Think of former NY Mayor Ed Koch who would continuously ask, “How am I doing?”

Many organizations have institutionalized the practice of periodically requesting 360 degree feedback as part of their review and development processes. There are many ways to do this. Some work better than others. Some are dangerous. Read the rest of this entry »

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